Name
Fireside Chat with Suveer Kothari, Head of Europe at Sierra: Redefining Customer Experience Through Intelligent AI
Date & Time
Wednesday, July 8, 2026, 3:40 PM - 4:00 PM
Description

Redefining Customer Experience Through Intelligent AI

  • Discover how AI is creating a seamless end-to-end customer experience, from product discovery and recommendations through to account and subscription management.
  • Examining what it takes to build a truly customer-first AI agent able to earn the trust and loyalty of users disillusioned by the failures of traditional customer service chatbots.
  • How is Sierra designing AI agents that integrate effortlessly into the operations of the world's biggest brands?
Suveer Kothari Rohit Iragavarapu
Location Name
Ada Lovelace