Full Name

Harry Folloder

Job Title

Chief Digital & Technology Officer

Company

Alorica

Speaker Bio

Harry Folloder drives AI-powered transformation as Chief Digital & Technology Officer at Alorica, where he spearheads the integration of artificial intelligence and automation technologies that deliver measurable client outcomes. His strategic leadership in deploying AI solutions across Alorica's global operations demonstrates how enterprises can successfully scale intelligent automation while maintaining operational excellence and the human emotional connection. Under Harry's direction, Alorica has implemented cutting-edge AI frameworks that transform customer experience delivery, optimize workforce management, and drive digital-first client solutions. His approach to AI strategy emphasizes practical implementation over theoretical concepts, focusing on real-world use cases that generate immediate business value while building sustainable competitive advantages. With over 20 years of executive technology leadership, Harry brings deep expertise in translating AI vision into operational reality across multiple industries. His proven track record includes architecting technology platforms that seamlessly and securely integrates human intelligence with artificial intelligence, creating hybrid solutions that amplify both customer satisfaction and business performance. Prior to his current role, Harry's strategic technology initiatives and digital product transformations have earned industry recognition, including Premier 100 honors. His collaborative leadership style and cross-vertical expertise position him uniquely to share insights on navigating the complexities of enterprise AI adoption and scaling intelligent solutions that drive measurable transformation.